Quality management

Quality management pursuant to DIN EN ISO 9001

The quality management system at AEM has satisfied the requirements of DIN EN ISO 9001 (certificate from Germanischer Lloyd Certification GmbH) since 1995.

At AEM Dessau GmbH, quality assurance is an essential part of our business strategy and our primary goal is to achieve the best possible quality in our products.

The incorporation of quality awareness is top priority for every single employee in the company. The implementation of quality policy in daily business increases efficiency, improves quality and steadily reduces costs accordingly.

Fault prevention has priority over fault recovery. In the event of the detection of faults or discrepancies, i.e. in the event of the discovery of quality risks, employees are re-quired to report these deficiencies to their superior, provided it is not within their pow-ers or responsibilities to take remedial action.

In their daily work, each member of the company contributes to the realisation of the common quality objectives, which are in essence:

  • customer satisfaction
  • continual improvement of product quality
  • reliable delivery

Management assumes overall responsibility for the quality management system and ensures that this quality policy is understood, implemented and followed at all levels of the organisation.

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